Job Description

Must Have Technical/Functional Skills Strong technical knowledge of IT systems, software, and infrastructure.

Experience Required
Roles & Responsibilities1. Service Delivery Oversight: Manage the delivery of technical services, including delivery planning, execution, and monitoring.

Team Management: Lead a team of technical professionals, providing guidance, training, and performance management.
Stakeholder Management: Communicate effectively with clients, vendors, and internal stakeholders to ensure seamless service delivery.
Technical Expertise: Provide technical guidance and support to the team, ensuring that services are delivered to the required quality standards.
Process Improvement: Identify areas for process improvement and implement changes to increase efficiency, productivity, and customer satisfaction.
Budgeting and Cost Management: Manage budgets, track expenses, and optimize resource allocation.
Risk Management: Identify and mitigate risks associated with service delivery.
Quality Assurance: Ensure that services are delivered to the required quality standards, and implement quality assurance processes to maintain high standards.
Reporting and Analytics: Develop and provide regular reports, dashboards, and analytics to support informed decision-making.
Compliance and Regulatory: Ensure compliance with regulatory requirements, industry standards, and company policies

Salary Range: $140,000-$160,000 a year

TCS Employee Benefits Summary
Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Job Tags

Holiday work,

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