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Salary : $38,132.24 - $57,197.77 Annually Location : Rowlett, TX Job Type: Full Time Job Number: 2024-00235 Department: Parks and Recreation Division: Rowlett Community Centre Opening Date: 05/21/2025 Closing Date: Continuous FLSA: Non-Exempt Description Hiring Rate: $38,132 - $42,898 Full Pay Range: $38,132 - $57,197 Work Schedule: 5:30am-3:30pm M-Th Must be able to work evenings, weekends and holidays as necessary depending on programs scheduling. Benefits at the City of Rowlett Include: 4-day work week Medical, dental and vision insurance Life insurance (2x salary up to $150,000) Long-term and short-term disability Flexible spending account 20-year retirement plan with the Texas Municipal Retirement System 5-year vesting and a 2:1 City match Vacation - 2 weeks during the first year, 3 weeks after the first year Sick leave - 2 weeks per year Employee Assistance Program Longevity pay Essential Job Functions Registers and enrolls participants; informs participants of class changes, cancellations, and refunds. Prepares and maintains attendance reports on a daily, weekly, and monthly basis for classes, meetings, and drop-in facility use on a computerized system. Investigates and resolves citizen complaints concerning classes, instructors, or the facility. Maintains facility, interior and exterior, by reporting complaints and problems, reporting repairs to the Community Centre Supervisor, handling customer complaints where appropriate, identifying current risk and forecasting potential problems. Registers citizens using RecTrac software ensuring necessary paperwork is completed and filed, entering information into a computer system and accepting payments. Processes transactions using RecTrac Software including POS transactions, selling memberships, reserving facilities, registering patrons for programs and special events. Physically adapts recreation center or other recreation facility for daily recreation center usage through movement or recreation equipment. Monitors and supervises drop-in recreation usage by recreation center patrons. Responsible for opening and closing the Rowlett Community Centre by organizing front desk work area, accounting for cash levels, printing reports for daily reconciliation of payments and record of daily transactions. Provides various administrative services by ensuring safety in front lobby, assisting with various marketing tools, maintaining adequate levels of supplies and marketing tools, provide excellent customer service to members and rentals customers, assisting with special events and providing clerical based services. Serves as the Front Desk Manager on Duty for various operating shifts. Responsible for regular attendance and arriving to work on time. Reserves athletic and aquatic facilities and assigns lights as necessary. Schedules, coordinates, and administers assigned athletic leagues. Monitors and supervises athletics and aquatics programming. Assists with the maintenance of the swimming pool. Monitors and maintains pool filtration systems. Monitors pool water chemistry through testing of water samples. Performs other duties as assigned. Regular, reliable, and non-disruptive attendance is an essential function of this position, as is the ability to create and maintain professional, harmonious working relationships with others. Minimum Requirements Bachelor's degree in recreation/leisure studies or a related field required, or an equivalent combination of education and experience. Some knowledge of office practices and procedures, ability to follow instructions both written and verbal; ability to deal with the public requiring courtesy and tact; ability to communicate with a wide variety of people giving and receiving information and answering questions; ability to handle confidential information in a responsible manner; ability to process daily cash deposits. Effective oral and written communication skills. Ability to work in a fast paced and changing environment. General knowledge working with Microsoft Office Suite. Other Requirements Valid driver's license required. Must have and maintain a good driving record in accordance with the driving standards as established by the City of Rowlett. Must report all traffic citations to his/her departmental Director or his/her designee within two working days of receipt. Must obtain CPR and First Aid certification within six months of assignment to position. Required to work nights, weekends or special events as needed by the department. The City of Rowlett offers a competitive benefit package including vacation, holiday, and sick leave as well as medical, dental, prescription drug, vision, life and AD&D, and long-term disability insurance. For a more detailed overview of our benefit package, please visit our 01 Do you have a Bachelor's degree in recreation/leisure studies or a related field or an equivalent combination of education and experience? Yes No 02 Do you have a valid drivers license? Yes No Required Question City of Rowlett, TX

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