Operations Manager Job at Velocity Resource Group, Union City, CA

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  • Velocity Resource Group
  • Union City, CA

Job Description

Job Title: Operations Manager

Location: Union City, CA

Company: AAA Restaurant Fire Control, LLC.

About Us: AAA Fire Protection is a company committed to protecting lives and property while providing exceptional service for our customers. We have implemented full-service fire protection throughout the Bay Area and its surroundings for over 50 years. Our technicians know what it takes to maintain a fire-safe environment. It is the quality of our personnel and the capacity to perform above the norm that sets us apart from the rest.

Position Overview: AAA is seeking an experienced Operations Manager to oversee daily operations and field technicians for our contracts business. This leadership role is critical in ensuring efficient workflow, high-quality service, and overall customer satisfaction. We are looking for a proactive, detail-oriented professional with strong management and problem-solving skills.

Responsibilities:

  • Oversee day-to-day operations, ensuring efficiency and productivity of the field workforce
  • Manage and coordinate field technicians, assigning work schedules
  • Ensure all jobs are completed on time per the customers required dates.
  • Periodically inspect field workmanship
  • Monitor inventory, equipment, and supply needs
  • Communicate with customers and address issues as needed
  • Implement and improve operational processes to improve performance
  • Ensure compliance with fire safety regulations and company policies
  • Train and support staff to enhance performance and job satisfaction

Qualifications:

  • 5 7 years' experience in operations management, preferably in fire protection, construction or a related industry
  • Strong leadership and organizational skills
  • Ability to manage multiple tasks and troubleshoot issues efficiently
  • Excellent communication and problem-solving abilities
  • Proficiency in scheduling software and basic computer applications
  • Knowledge of fire protection systems and industry regulations is a plus

We Offer:

  • Comprehensive benefits package
  • Opportunities for professional advancement
  • A supportive and dynamic work culture focused on collaboration and success

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