Job Description

Myrick Recruiting, LLC has partnered with an Industrial Distributor on a Operations Manager role in the Newark, Delaware area. This is role is responsible for the leadership of the Branch.

Responsibilities:

• Maintain a clean, well-organized, well-maintained facility.
• Ensure a friendly and responsive service experience for walk-in customers.
• Maintain an accurate inventory through regular cycle counts.
• Train/Coach small staff of employees on best practices: customer experience, picking, and packing.
• Staff: set schedules, write & perform reviews, problem resolution.
• Identify trends, anticipate and define problems, and create proactive solutions related to the overall operation of the branch.
• Maintain quality standards through ongoing staff training while having the ability to identify potential new process improvements.

Experience:

• Outstanding Customer Service skills-you will have direct customer facing interaction & problem resolution. You will set the tone for the team to follow.
• Minimum 4 years of operations related retail and warehousing/distribution experience, including inventory oversight, in branch operations with either big box retail, consumer products, automotive industrial and distribution industries.
• Operational experience with facilities, driver fleets, warehousing, general office, field installations, customer service, sales, technology, vehicle logistics and process background.
• Comfortable planning & scheduling with remote intercompany departments via web interface.
• Excellent time management, multitasking and prioritization skills.
• Ability to assist team members with other projects as needed.
• Experience with multiple location & multiple product businesses is a plus.
• Professionalism without fail, and the ability to communicate (verbally and in writing) effectively & efficiently with all levels of management.
• Ability to be flexible in a rapidly changing work environment.
• Ability to work independently – self-starter.

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