Medical Receptionist Job at InReach Physical Therapy, Bismarck, ND

bi9mczBnWVJzZjBQMTN5MHpXVWlsUnhi
  • InReach Physical Therapy
  • Bismarck, ND

Job Description

As a Patient Service Representative at InReach Physical Therapy , you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

Pay: $18-20/hr based on experience & skill set

Schedule: Part time or Full time - clinic is open M-F 7am-6pm

Location: 600 S 2nd St Bismarck, ND 58504 & 3921 Lockport St Bismarck, ND 58503 

Essential Job Functions:

Patient Interaction:

  • Greet and welcome patients with professionalism and warmth.
  • Schedule appointments and manage patient inquiries both in person and over the phone.
  • Collect and verify patient information, insurance details, and necessary documentation accurately.
  • Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.

 

Administrative Support:

  • Maintain patient records and ensure all documentation is complete and accurate.
  • Assist in keeping front office area neat, tidy and organized
  • Coordinate with clinical staff to ensure a seamless patient experience.
  • Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
  • Communication and Coordination:
  • Liaise effectively between patients, clinical staff, and other departments within the facility.
  • Communicate clearly and professionally to address patient concerns or questions.

 

Miscellaneous Operations:

  • Maintain a clean and organized reception area.
  • Assist in managing inventory and ordering office supplies as needed.
  • Participate in team meetings and contribute ideas for process improvement.
  • Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies

Physical Requirements:

  • Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
  • Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
  • Vision: Clear vision for reading and analyzing documents.
  • Communication: Ability to communicate effectively verbally and in writing.
  • Mobility: Occasional movement within the office environment.

Qualifications:

  • High school diploma or equivalent; additional education in healthcare administration is a plus.
  • Proven experience in a customer service role; healthcare setting preferred.
  • Proficiency in using office software and scheduling systems.
  • Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
  • Attention to detail and accuracy in handling patient information and documentation.

 

Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.

Job Tags

Full time,

Similar Jobs

The Vertex Companies, LLC

Construction Site Manager Job at The Vertex Companies, LLC

 ...The Vertex Companies, LLC (VERTEX) is a global $150M professional services firm that offers integrated forensic consulting, expert witness services, construction project advisory, and compliance and regulatory consultingto a myriad of markets and industries. Our... 

Evergreen Events

Event Servers & Bartenders Job at Evergreen Events

 ...Summary The Evergreen Campus is ushering in a new era, and we are looking for Event Servers & Bartenders to assist with all aspects of event execution, including setup, food and beverage presentation, serving, and cleanup, while focusing on detail, quality, and customer... 

Lensa

React Developer Job at Lensa

 ...Apply via Lensa today! Job Description Over 3+ years of professional experience as a hands-on Frontend Developer Expert in developing Web Applications with React and related technologies Knowledge and practical experience with Storybook component library for... 

The UPS Store #0318, #6132, #5901

Full Time Admin Associate - Notary Required Job at The UPS Store #0318, #6132, #5901

 ...California. This position is responsible for providing administrative and operational support to the day-to-day operations of the store. Notary is required and/or Live Scan.Compensation & BenefitsThe Full-Time Administrative Associate will receive an hourly wage of $20-$... 

Small Potato Trucking

VALID CDL-A DRIVER, UP TO $2,200.00 Job at Small Potato Trucking

 ...This is a dedicated account. Drivers will need to be able to drive day and/or night shifts. Also, for orientation, they need to have 2 weeks worth of supplies such as toiletries, bedding, clothing, medications, etc. ~34 hour reset time ~100% touch freight. Drivers...