Medical Receptionist Job at InReach Physical Therapy, Bismarck, ND

bi9mczBnWVJzZjBQMTN5MHpXVWlsUnhi
  • InReach Physical Therapy
  • Bismarck, ND

Job Description

As a Patient Service Representative at InReach Physical Therapy , you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.

Pay: $18-20/hr based on experience & skill set

Schedule: Part time or Full time - clinic is open M-F 7am-6pm

Location: 600 S 2nd St Bismarck, ND 58504 & 3921 Lockport St Bismarck, ND 58503 

Essential Job Functions:

Patient Interaction:

  • Greet and welcome patients with professionalism and warmth.
  • Schedule appointments and manage patient inquiries both in person and over the phone.
  • Collect and verify patient information, insurance details, and necessary documentation accurately.
  • Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.

 

Administrative Support:

  • Maintain patient records and ensure all documentation is complete and accurate.
  • Assist in keeping front office area neat, tidy and organized
  • Coordinate with clinical staff to ensure a seamless patient experience.
  • Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
  • Communication and Coordination:
  • Liaise effectively between patients, clinical staff, and other departments within the facility.
  • Communicate clearly and professionally to address patient concerns or questions.

 

Miscellaneous Operations:

  • Maintain a clean and organized reception area.
  • Assist in managing inventory and ordering office supplies as needed.
  • Participate in team meetings and contribute ideas for process improvement.
  • Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies

Physical Requirements:

  • Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
  • Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
  • Vision: Clear vision for reading and analyzing documents.
  • Communication: Ability to communicate effectively verbally and in writing.
  • Mobility: Occasional movement within the office environment.

Qualifications:

  • High school diploma or equivalent; additional education in healthcare administration is a plus.
  • Proven experience in a customer service role; healthcare setting preferred.
  • Proficiency in using office software and scheduling systems.
  • Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
  • Attention to detail and accuracy in handling patient information and documentation.

 

Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.

Job Tags

Full time,

Similar Jobs

Return Records

Digital marketing Job at Return Records

 ...Return Records is an independent sound recording corporation based in New York, NY. The label distributes through The Orchard and Sony Music Entertainment, with U.S. publishing administration through Sony Music Publishing. Return Records looks to become a "Motown" for... 

Rancho Springs Medical Center

Registered Nurse (RN) - Surgery - Part Time Day Shift Job at Rancho Springs Medical Center

 ...patient and/or family needs, providing assessments, treatment and care on assigned units. Staff...  ...Benefits for our Registered Nurse (RN) include: ~ Tuition/Education Assistance...  ...match and discounted stock plan ~ Pet Insurance ~ SoFi Student Loan Refinancing Program... 

Theravolve

Medical Receptionist Job at Theravolve

 ...independently...this could be your next place. This job is starting at Part-Time but has the potential to turn in to Full-Time....  ...qualifications include: ~ High school graduate or equivalent. ~1 year medical office experience. ~ Proficient with computers. ~... 

Charlotte Tilbury

Freelance Makeup Artist Job at Charlotte Tilbury

 ...Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional... 

Fusion HCR

Tax Accountant Job at Fusion HCR

Fusion HCR has a direct hire opportunity in the Dayton, OH for a Tax Accountant. In this role you will prepare and assist in the timely filing of all tax returns including assistance with the preparation of federal and state returns and use tax, property tax, and miscellaneous...