Job Description

Community Health Worker- Full-Time $18-$21 an hour

Position Summary

A Community Health Worker (CHW) is a frontline public health worker who is a trusted member of the community served (or has a very in-depth understanding of the community). This trusting relationship enables the CHW to serve as a link/between health and social services and the community. The CHW serves to facilitate access to services and improve the quality and cultural competence of service delivery.

The CHW will address social determinant of health (SDOH) needs through education, outreach, and partnerships with local organizations. The CHW will help individuals address the needs that lead to poor health outcomes, while assisting in accessing resources including quality health care, health insurance, health information, food, housing, and other social services.

The CHW will have a regular presence with the populations they serve and will provide support in accessing and using appropriate behavioral and physical health care.

While the Familylinks' CHW team covers multiple programs across Allegheny County, this opening will be primarily focused on the greater East End of Pittsburgh, PA working with the aging population and those with a diabetes diagnosis.

About Familylinks:

For over six decades, Familylinks has served the diverse communities of Western Pennsylvania. Last year alone, we supported over 11,000 people of all ages, backgrounds, and beliefs. Our mission is to positively impact lives through integrated community, behavioral, and social programs. We seek dedicated and passionate individuals to help us continue making a difference. Familylinks offers family-centered services in Behavioral Health, Service Coordination, Youth and Family, and Aging Services.

What perks does Familylinks offer?

• Opportunity for low to no cost medical insurance
• Free Dental/Vision Insurance
• Generous PTO
• Paid Holidays, Clearances, and Training
• Employee Recognition Program
• Employee Referral Program
• Tuition Reimbursement and Eligibility for Student Loan Forgiveness
• Optional 403(b) Retirement Plan w/ Employer Match
• Career Advancement Opportunities

Assignments

The primary responsibility of the Community Health Worker is to:

Build trusting relationships with:

• Community members, to connect them to needed services to support individual goals.

• Partner organizations, to facilitate appropriate services.

Deliver Community education:

• Develop and maintain relationships with community groups and leaders.

• Deliver health education and campaigns on relevant health topics.

• Build capacity within the community to address health issues.

Provide clinic visit support, as needed:

• Attend select medical appointments with clients to assist in identifying needs and barriers to their care plan.
• Support clients in meeting health and overall life goals.

Engage in collaboration:

• Work with other CHWs to support clients and their care plans.

• Work with supervisor and coworkers to support clients.

• Work with partner organizations to develop master list of referral organization

Collect Information:

• Participate in data collection and reporting activities required by Familylinks, funding agencies, and partner organizations.

Complete CHW training and obtain certification:

Full attendance in CHW training through Southwest PA Area Health Education Center or other accredited training organization is required; Familylinks will cover training and certification costs.

General Assignments

• Record time and attendance via Human Resources Information Systems and Timekeeping system as applicable.
• Attend meetings/training as requested/required.
• Other duties as assigned.
• Adhere to laws, regulations, and internal policies and procedures, including those related to maintaining client confidentiality such as HIPAA.
• Participate in ongoing training and increase knowledge in the areas of community health work, aging services, social determinants of health, and healthcare.

Education & Qualifications

• High School Diploma or equivalent required, some college course in social work, public administration, education, health or related field preferred.
• Experience working with individuals fifty (50) years of age and older is preferred.
• If using a personal car for travel, must provide valid driver's license.
• Clean driving record, insurance and registration required.
• Proficiency with Microsoft Outlook, computer/laptop, tablet, and cell phone required.
• Proficiency with Microsoft Office Suite.

Essential Characteristics & Behavior

• Model the organization's mission and values.?
• Ability to work well with people of diverse social, cultural, and economic backgrounds.
• Excellent communication and organizational skills, along with ability to set priorities and schedule time efficiently.
• Flexible and self-directed scheduling to meet the needs of clients.
• Commitment to connecting people with resources.
• Knowledge of area social services and other networks.
• The CHW should have the lived experience necessary to understand the challenges individuals face.
• Individual must possess the sensitivity, awareness and skills associated with working with individuals of all ages and backgrounds.

Working Conditions

• Flexible scheduling is required. Work will be a mix of remote, in-home visits with program participants, office, and other community locations, all while maintaining HIPAA compliance.
• Extensive local travel is required. Mileage reimbursement is provided.
• Must provide own transportation.
• Lifting up to 10 lbs. maximum and occasionally carrying such articles as files, ledgers and small tools.
• A large amount of walking and standing may be necessary in carrying out duties.
This position is grant-funded, and therefore, it is limited in time to the duration of the grant. Additionally, target areas and populations could be adjusted over time.

Familylinks takes pride in its status as an Equal Opportunity Employer. Our policies, applicable to both current team members and prospective candidates, prohibit discrimination based on race, color, religious creed, disability, ancestry, national origin, age, sex assigned at birth, sexual orientation, transgender identity, gender transition, gender identity, gender expression, military or veteran status


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Job Tags

Holiday work, Full time, Local area, Remote job, Flexible hours,

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